Friday, April 12, 2013

How to become a good Account Manager? Applies to any field - Recruiting / Sales / Marketing / Not for profit etc.

From the links:



Here are some of the qualities of a GOOD ACCOUNT MANAGER:
  • Ability to manage your own accounts
  • Have good writing skills
  • Problem solving skills
  • Communication skills
  • Management skills
  • Mentor people
  • Manage juniors
  • Write reports
  • Make presentations
  • Be good at public speaking
  • Conduct meetings
  • Participation in work events
  • Be good at planning
  • Be good at executing tasks
  • Good at negotiations
  • Ability to form relationships
  • Ability to ask the right questions
  • Ability to listen
  • Ability to do Analysis
  • Persuation skills
  • Ability to Organize
  • Forecasting accuracy
  • Tight budget control
  • Creative business development
  • Thorough business planning
  • Realistic - in touch with economic reality
  • In-depth product / service knowledge
  • Fact-based selling
  • Strong customer relationships
  • Love team work
  • Smiling face
  • Sense of humour
  • Responsibility
  • Sincerity
  • Persistence
  • Not taking failure personally
  • Creativity
  • Industry knowledge
  • Good education helps
  • Be strategic
  • Understand client needs
  • Honesty
  • Integrity
  • Friendly
  • Good networker
  • Contstantly connecting with target stakeholders
  • Be visible
  • Make a difference, an impact -- not just exist
  • Gather information constantly
  • Be part of industry groups
  • Understand competition and competitors
  • Make clients feel important
  • Maintain professionalism
  • Charisma can not replace quality work
  • Output, not just input -- show results, not just give ideas
  • Know the target market
  • Be subtle
  • Dress well
  • Be well groomed
  • Have a niche
  • Know use of LinkedIn well
  • Know use of Social Media well
  • Know how to do research
  • Know how to gather leads
  • Good at follow up or monitoring
  • Know benchmarking
  • Know metrics
  • Understand trends
  • Love challenges
  • Build a personal brand
  • Maintain high visibility
  • Understand your role
  • Understand your expectations
  • Persistence
  • Have a rolodex
  • Have a calendar
  • Grow your contacts regularly
  • Follow up with your contacts regularly
  • Manage time efficiently
  • Face outward? -- Firm's representative to the client
  • Face inward? --  Client's representative to the firm
  • Know the short term and long term goals
  • Understand the market
  • Be good at Accounting and Billing
  • Have good client and candidate control
  • Select clients and candidates carefully
  • Take an interest in the client's business
  • Listen
  • Take notes
  • Confirm in writing
  • Put the client's interest first
  • Treat the client's money as your own
  • Deals with issues
  • Never badmouth a client
  • Take initiative
  • Get agreement on Strategy
  • Build bridges at multiple levels
  • Put dates on your work
  • Maintain a to-do list of tasks
  • Be good with technology
  • Dedicate time for professional development
  • Be enthusiastic, positive, and loyal
  • Re-invent constantly
  • Stay fresh
  • Get high level buy in
  • Find the right people for the right task - internally
  • Curiosity
  • Initiative
  • Enthusiasm
  • Diplomacy
  • Drive
  • Initiative
  • Strong desire to succeed
  • Strong desire to convert ideas to action
  • Division of labour
  • Passion for work
  • Being specific
  • Quick decision making ability
  • Maintaining a cool head
  • Profitability Management
  • Account Planning
  • Gap Analysis
  • Needs Analysis
  • Good hunting skills
  • Good phone skills
  • Making high volume phone calls
  • Organizing work day in advance
  • Know how to open doors
  • Create a coaching plan
  • Know key industry terms
  • Create action plan with steps, resources, metrics and milestones
  • Have clarity
  • Creative selling abilities
  • Discretion
  • Build short term and long term strategies
  • Have patience
  • Avoid impulsive behaviour
  • Resource Allocation
  • Value creation
  • Meet customer needs
  • Product and Service portfolio
  • Exceed expectation
  • Help grow income
  • Become a partner, not just a supplier



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